What We Do with Your Feedback
Your feedback will be received, reviewed, and addressed by PBGS PTE. LTD.’s Manager, Customer Support and incorporated into our accessibility plan, which is currently in development, in accordance with the Accessible Canada Act.
Acknowledgement and Follow-up
Feedback can be submitted anonymously, however if you would like us to follow up with you, please provide your contact information, which will be kept confidential, and treated in accordance with our privacy policy. We will acknowledge receipt of all feedback unless it is submitted anonymously.
Alternative Formats
If you require a description of our accessibility feedback process in another format, please let us know. We will provide you with a print, large print, or adaptive electronic format version within 20 days, and a braille or audio version within 45 days of your request.
Web Content Accessibility Guidelines
PBGS endeavors to comply with Level AA of the Web Content Accessibility Guidelines (WCAG).